Support
Questions about Teddy & Me.
Write to support@tunnelmiles.com. A real person reads every note and answers within two business days, usually sooner. Screenshots help.
Getting started
- Add each child with a birthday. Suggestions are age-based, so the birthday matters.
- On Today, tap the big button when a child falls asleep and again when they wake. Tap a face to note their mood.
- If the parents did the night, the “Last night?” bar lets you confirm bedtime and wake in one tap.
- Paste messages from a chat into Import. The app shows a preview you can correct before anything is saved, and every import can be undone.
Your data
- Everything stays on your phone. There is no account and nothing to sign in to.
- Back up before switching phones: Settings → Export creates a JSON file you can keep anywhere.
- To start over, use Reset in Settings, or delete the app.
About the suggestions
Sleep ranges come from the American Academy of Sleep Medicine, the National Sleep Foundation and the World Health Organization. Wake windows, nap caps and default bedtimes are typical values you can change per child. The app is informational only and is not medical advice.